Corona Virus Update

07 July


Global Ballooning closes flights in Melbourne and the Yarra ValleyGiven the current escalation in Covid 19 infections in the greater Melbourne regions and the government implementing lockdown measures, we unfortunately will have to suspend the sale of our public flights bookings in both Melbourne and the Yarra Valley until the 1st of August 2020. We will continue to offer private & group bookings in the Yarra Valley & Mansfield although we will require this to be confirmed prior to booking.

30 June

From July 10 Queensland to reopen its borders to all states and territories except Victoria

Hamilton Island re opens 01 August

We are so pleased to share that Lizard Island will be reopening on 1 September 2020 and we can not wait to welcome you and your guests back to our island paradise.

Par Avion  is back in the sky, flying you to Tasmania’s amazing south west, and other destinations too. And for a limited time, Shannon is offering mates rates on a private South West tour.

Still looking to the sky, if you are an early riser you’ll see Global Ballooning is back up there. It’s so good to see balloons in the early morning sky over Melbourne and the Yarra Valley.   Chat to the team about special private flight rates.

While we all wait for the internationals to return, Acacia Luxury Private Tours is back on the road, showing locals and interstaters how to enjoy regional Victoria.

But also passing on sad news and our best wishes to the team at Balgownie Estate in the Yarra Valley. All set to open on the weekend, a devastating fire in the Estate’s kitchen pulled things up. Thankfully everyone is okay and there was no damage to the accommodation area or spa. So they are welcoming guests, and taking bookings.

27 June 

Some more updates by state and hopefully an announcement on Monday re the QLD border with other Australian states

State by State Update

17 June

Hamilton Island Re Opening:

Hamilton Island is pleased to announce it is planning to re-open on August 1st. The island has gone through some rejuvenation over past months and we are excited about being able to welcome your guests once again. We are taking increased measures to provide a safe and healthy community for our staff and guests through our Hamilton Island Staywell program

Sovereign Hill re-opens 27 June

Village Theme Parks Re Opening

16 June 

Staged re-opening for Kakadu and Ulur̲u-Kata Tjut̲a and National Parks

Star Group Re Opening

Star Entertainment Group re Opening

Thank you for your continuing support of The Star Gold Coast, The Star Sydney and Treasury Brisbane over the challenging period.

Please be updated that our business which are currently opening and are also scheduled to open in line with the latest NSW and QLD Government health orders.

The Star Sydney
The Star Sydney restaurants, including Sokyo and Black Bar and Grill, were able to welcome up to 50 diners at a time are currently operating.

The Star Gold Coast are scheduled to open the following restaurants with guest numbers aligned to social distancing guidelines.

The Star Gold Coast – Friday 12 June 2020:
Cucina Vivo
Nineteen at The Star has already increased its guest numbers from 10 to 20 guests per seating
Garden Kitchen & Bar will reopen from Friday 19 June 2020

Treasury Brisbane – Monday, 15 June 2020:
Fat Noodle
Black Hide

Hotels which are current opening are The Star Residences Sydney, The Darling Sydney and The Darling Gold Coast.
We are currently aiming by end of June to re-open The Star Grand Gold Coast; by July to re-open The Star Grand Sydney and Treasury Brisbane. I will keep you posted with […]

05 June 

Qantas Flight information for domestic services revival post Coronavirus

04 June

Great news for the industry with Qantas getting domestic services in Australia ramped up as well as talk of a Trans Tasman Bubble for July hopefully.

Tourism Australia has just released a status map showing what stage every Australian state is at in relation to Covid -19 restrictions

20 May

Qantas And Jetstar Announce new arrangements for travelling from 01 June 

New South Wales to open to regional tourism from 01 June. QLD and all states except remain closed to interstate and international tourists. Australia’s federal government plan to open up the economy is below

Australian Government roadmap to opening the economy

19 May

Australia begins opening up restrictions

With schools beginning to open up around the country  as well as Cafe’s and eating venues there is some normality beginning to return in Australia with the hope of domestic travel in July. Below is a snapshot from one of our industry colleagues WebJet on what the world situation looks like.

World Snapshot

 10 May 

Covid – 19  Virus restrictions begin to lift in Australia

This week the Australian government produced a road map to economic recovery with an easing of restrictions in Australia. Initiatives being considered include a “travel bubble” between Australia where there would be free movement between the two countries. In addition interstate restrictions are set to ease in Australia in the ensuing weeks. There is still no word on the easing of international travel restrictions being eased other than New Zealand.

The ABC news article in the link gives more information:

16 April

Delaware North Update

Due to the ongoing impacts of COVID-19 and to ensure the safety and well-being of our guests and staff, we are extending the closures of the following properties

Lizard Island – closed until 30 June. Scheduled to reopen 1 July 2020

Kings Canyon Resort and Holiday Park – closed until 30 June. Scheduled to reopen 1 July 2020

El Questro remains closed for the 2020 season. Reopening 1 April 2021.

Lane Cove Holiday Park – remains closed until further notice

Pinewood Lodge – remains closed until further notice

If you have any bookings over these extended closures dates, our destination specialists will contact you to assist with alternate travel arrangements.

Voyages Resort Update

Update on Ayres Rock Resort Re OpeningWe hope you are managing through these challenging times and like us can’t wait for the world post COVID-19!

Since our last communication on 22 March we have closely monitored the impact of COVID-19 and due to the ongoing Northern Territory border & remote community closures have made the decision to extend the suspension of Ayers Rock Resort properties and Voyages touring until 31 August 2020, with the exception of the Lost Camel Hotel.

The Lost Camel Hotel will remain open for limited bookings for local residents and others who meet the mandated travel requirements and adhere to COVID-19 guidelines regarding health and safety. For guests travelling from outside the area, we expect a mandatory 14 day self-isolation period will apply. Please refer to our FAQ page for further information.

We will manage the cancellation of reservations booked to arrive up to 31 August 2020 the same way we have for those up to 30 June 2020, whereby Voyages Travel Centre will send out confirmation of the cancellation.

In most instances Voyages standard cancellation policy will apply, however should your client be travelling before the 31st August 2020 we have waived the standard cancellation policy and you are able to re-book your client’s Voyages Accommodation and Tours to a later date (before 31st December 2021) at no additional cost. Existing rates will be honoured on all Voyages Accommodation and Touring.

26 March 2020

We Can’t Wait To Welcome your Customers Back

Well what a year its been !! Fires and now this terrible virus.

Due to the current COVID-19 pandemic and resulting restrictions on tourism travel, we have made the difficult decision to temporarily close our daily office operations in Melbourne, Sydney and Gold Coast where we will have our team working remotely on reduced staffing. During this time, our emails and voicemail system will be checked, but we appreciate your understanding in the meantime if there are some delays in response.

We look forward to the pandemic situation to come under control and for business to return.

At this time, we would like to thank all of our partners who have worked closely with us to build up the business because without your strong support, we could not have achieved the successes we have up to this point. We eagerly anticipate the next opportunity we have to work with you once again.

In the meantime, please take care of yourself and loved ones we will all be back soon, remember were all in this together.

AABH will keep this page updated when we receive news to pass on to you.  We also have made the decision to withdraw access to our FIT booking platform to users of this system and if this applies to you you will have received an notification by now. We are also able to make bookings on your behalf if required.

Over the next few months we are also taking advantage of this opportunity by adding additional hotel product to our new hotel only booking system featured in our last newsletter in March.

We are all in this together and will get through it and we look forward to working with you at AABH please let us know if you require anything from our team.

Leon Ellas :

Mei Teh :

Chris Teh:

Simon Bernardi:

For More information

Australian Travel Alerts

Update 27th March

Self-isolation rules strengthened for people arriving in Australia
By Eryk Bagshaw Sydney Morning Herald

Prime Minister Scott Morrison said all arrivals to Australia will now be quarantined in hotels in the city they arrive in.

“We are going to take further measures to strengthen self-isolation,” he said.

“By no later than midnight on Saturday, states and territories will be quarantining all arrivals in hotel and other accommodation facilities for two weeks.”

The Australian Defence Force will be deployed to enforce the quarantine in hotels across the country.

“We will be turning out the Defence Force to support these arrangements,” Mr Morrison said. “The ADF will be there to put boots on the ground to support the enforcement effort.”

NSW Police will still be responsible for charging people for breaches of the Biosecurity Act.

The Prime Minister said the containment efforts of the population so far in limiting community transmission had allowed the government to focus more of its efforts on the largest threat, which is returned travellers.

“We believe these important actions are the most important we can take right now because of what you’ve done, Australia,” he said.

“By you getting on board with the changes you have needed to make, this means we can target our efforts even more into these areas, where we believe the most critical concern is right now.”

Update 26 March

Qantas and Virgin Australia will suspend all international scheduled flights from 31 March

Most Australian states now have boarder restrictions requiring 14 days self  isolation if travelling between states.

All international passengers travelling to must quarantine via self isolation for 14 days

For More information

Australian Travel Alerts